01A Western Australian meal-delivery service
AI voice agent for customer re-engagement
I coordinated and contributed to an AI voice agent that re-engages existing customers and passes relevant calls to a human Customer Care team.
Selected delivery
Case studies.
Each project starts with a different brief. The structure is the same: understand the problem, organise the work, deliver the right thing and make the result clear.
02The Future of Commerce
The Future of Commerce
I designed and ran marketing for The Future of Commerce 2022, building a clear campaign around the forces changing African commerce.
03A national association of independent Australian law firms
Secure member portal delivery for a national legal network
I coordinated the delivery of a public website and secure member portal for a national legal network, from wireframes and QA through launch, rollout and infrastructure handover.
04Solar Care
Solar Care — brand, website strategy and launch
I took a Perth solar maintenance start-up from a base logo to a launch-ready website, bringing strategy, production, QA and technical setup together.
05A Perth commercial plumbing and roofing company
Creative production for a commercial trade marketing refresh
I led creative production for a commercial trade marketing refresh, coordinating the website, marketing and on-site teams to produce a usable library of real photo and video content.
06A Perth pool and spa servicing company
Planning photography for a pool-service website launch
I led creative production for a new website launch, coordinating the marketing, web and shoot requirements into a photography plan that showed the real team, services and work.